RETURNS are accepted in limited capacity as most of our products are MAKE TO ORDER. This is important to understand as many items are rare or unique products that we offer so customers have a wide variety of items to choose from.
As such, we cannot allow returns unless we previously approve the return and provide an RMA # first.
Common items that we commonly sell will of course be available for return, again - provided we issue an RMA first.
If an item is a non-stocking item we will require a 30% restocking fee as this item likely not be sellable.
For items that are defective, we will offer replacement or money back and fully guarantee the quality of our product!
We are a family-owned company in Anaheim, California and always provide responsive service to fix any issues that might arise, which is sure to happen anytime you have humans making stuff!
For questions on returns please contact firstname.lastname@example.org and provide your order # starting with MA so we may look you up!